People skills
  • BECOMING A GREAT LEADER. by : September 8, 2021

    One of the most frequently asked questions is if leaders are born or made. Can leadership be developed or do leaders need to be genetically blessed with leadership traits?  Although some traits of great leaders may appear to be ...

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  • LEADING IN UNCERTAIN TIMES. by : August 24, 2021

      “The goal of leadership is not to eradicate uncertainty but rather to navigate it.” – Andy Stanely. Nobody ever said that being a leader is easy. It’s very simple to bark out orders and dismiss ...

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  • CUSTOMER SERVICE VS CUSTOMER EXPERIENCE. by : August 19, 2021

    CUSTOMER SERVICE VS CUSTOMER EXPERIENCE. “A brand is defined by the customer’s experience. The experience is delivered by the employees.” – Shep Hyken We often talk about customer service or customer experience, however these days customer ...

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  • The Most Successful People in The World Are No Different Than You or Me by : March 4, 2019

    The most successful people in the world are no different than you or me. So why are they successful? The answer is simple, they just have different habits that form the way they think and perceive the world and as ...

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