Why is building trust so important in customer service? Trust is the foundation of any strong relationship. When customers trust you, they’re more likely to do business with you, recommend you to others, and forgive you when mistakes happen. In today’s digital world, it’s more important than ever to build trust with your customers. Customers […]
Month: October 2023
Your Team Won’t Take Up Training? Here’s How to Fix It
Imagine this: you’ve spent a bunch of money on training for your team, but they just won’t take it up. Or only a few people actually do. And the ones who do only take the mandatory training for compliance or something. They never take the initiative to learn on their own. It’s like you have […]